Jenkins
understands the convergence culture as something that is inevitable.
Convergence culture is a process in which technological, industrial, cultural,
and social relationships evolve and change the way each interacts with the
other. He says, “Convergence alters the relationship between existing
technologies, industries, markets, genres, and audiences. Convergence alters
the logic by which media industries operate and by which media consumers
process news and entertainment.” Convergence is something that happens over
time as people come up with new relationships between technologies, new trends,
and new media outlets. These interactions cause a snowball effect and influence
the way corporations and businesses market to their consumers and how consumers
react to advertising and marketing campaigns over all types of media outlets.
Creative
engagement has to do with getting more people involved in the convergence. When
convergence occurs, it merges old and new media. When a new media is created,
it takes a while for everyone to get used to it. Creative engagement is a tool
used by companies to keep their membership and customer loyalty.